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Wacom PTH-660 poor performance on Teradici with Centos7.4
posted by Derrick MacPherson  on Feb. 12, 2018, 12:10 p.m. (5 months, 8 days ago)
6 Responses     0 Plus One's     1 Comments  
Which firmware are you running? More than likely you'll need to wait for am update from teradici
On Feb 12, 2018 8:40 AM, "Angelo Rivano" <content@studiosysadmins.com> wrote:

We have had a very good experienc with both Teradici and Wacom to date but we're running in to heavy lag on the newPTH-660 tablets when used with a PCoIP host card.

If we attach the PTH-660 to a physical host the experience is as normal and PCoIP experience is good when using the previous generation of tablets. The problem only seems to be the combination of PCoIP and the new tablets. All of the Wacom functionality works, it is purely a question of lag.

Teradici T2 cards with firmware 4.7.5 (and tried 4.9), network latency ~2ms round trip. PCoIP Linux Host Software 4.7, Wyse 7030 Zero Clients with firmware 5.5.1. Centos 7.4

/Angelo


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Response from Saker Klippsten @ Feb. 14, 2018, 10:40 a.m.
The question remains if you are going to have to pay for it via their new subscription plans. 

Sent from my iPhone
On Feb 14, 2018, at 6:55 AM, Derrick MacPherson <derrickmacpherson@gmail.com> wrote:

That's the easy part..  we've got a list of users as long as my arm waiting for the firmware, it does seem like it might not be much longer. 
On Feb 14, 2018 3:25 AM, "James Pearson" <james-p@moving-picture.com> wrote:
Angelo Rivano wrote:
>
> We have had a very good experienc with both Teradici and Wacom to
> date but we're running in to heavy lag on the new PTH-660 tablets
> when used with a PCoIP host card.
>
> If we attach the PTH-660 to a physical host the experience is as
> normal and PCoIP experience is good when using the previous
> generation of tablets. The problem only seems to be the combination
> of PCoIP and the new tablets. All of the Wacom functionality works,
> it is purely a question of lag.

Nothing to do with Teradici - but it looks like the RHEL/CentOS 7.5
kernel will have built-in support for the PTH-660 (and PTH-860) Wacoms.

Currently, the latest linuxwacom input-wacom drivers are required for
7.4 (and earlier) to support these tablets

James Pearson
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Response from Derrick MacPherson @ Feb. 14, 2018, 10 a.m.
That's the easy part.. we've got a list of users as long as my arm waiting for the firmware, it does seem like it might not be much longer.
On Feb 14, 2018 3:25 AM, "James Pearson" <james-p@moving-picture.com> wrote:
Angelo Rivano wrote:
>
> We have had a very good experienc with both Teradici and Wacom to
> date but we're running in to heavy lag on the new PTH-660 tablets
> when used with a PCoIP host card.
>
> If we attach the PTH-660 to a physical host the experience is as
> normal and PCoIP experience is good when using the previous
> generation of tablets. The problem only seems to be the combination
> of PCoIP and the new tablets. All of the Wacom functionality works,
> it is purely a question of lag.

Nothing to do with Teradici - but it looks like the RHEL/CentOS 7.5
kernel will have built-in support for the PTH-660 (and PTH-860) Wacoms.

Currently, the latest linuxwacom input-wacom drivers are required for
7.4 (and earlier) to support these tablets

James Pearson
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Response from Jean-Francois Panisset @ Feb. 13, 2018, 11:35 p.m.
They still haven't officially released the fix for the Linux host software that crashes on E5-26xx v4 CPUs as far as I know.

JF


On Tue, Feb 13, 2018 at 1:28 AM, Angelo Rivano <content@studiosysadmins.com> wrote:

UPDATE: I spoke to Teradici and they are aware of issues with their Host Software for Linux and the new generation of Wacom tablets. A fix is in the works apparently. I'll update if we get a working fix.

/A


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Response from Saker Klippsten @ Feb. 12, 2018, 4:45 p.m.
My Guess you will not get the new firmware unless you sign up for their workstation subscription plan!

On Mon, Feb 12, 2018 at 10:54 AM, Michael Turnbull <michael.w.turnbull@gmail.com> wrote:
The 660 is currently not supported unless you use bridging. Teradici is apparently working on a new firmware with support for it.
On Feb 12, 2018 8:40 AM, "Angelo Rivano" <content@studiosysadmins.com> wrote:

We have had a very good experienc with both Teradici and Wacom to date but we're running in to heavy lag on the newPTH-660 tablets when used with a PCoIP host card.

If we attach the PTH-660 to a physical host the experience is as normal and PCoIP experience is good when using the previous generation of tablets. The problem only seems to be the combination of PCoIP and the new tablets. All of the Wacom functionality works, it is purely a question of lag.

Teradici T2 cards with firmware 4.7.5 (and tried 4.9), network latency ~2ms round trip. PCoIP Linux Host Software 4.7, Wyse 7030 Zero Clients with firmware 5.5.1. Centos 7.4

/Angelo


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Response from Anonymous @ Feb. 12, 2018, 3:15 p.m.
Teradici has a private Linux beta that supports the new 8K pressure Wacom tablets. AWS hosted a closed-door event last month in London, showcasing a g3.4xl running CentOS 7.4 with this latest Teradici driver using PTH-660 from London to DUB (10ms) with twin 2K monitors via a Tera2 Zero client, working perfectly. PM me if you need help getting access to the software. Also, please note Wacom 0.35 driver version should be used as Nuke does not yet support 8K pressure (release notes explain ENV VAR you can set to force 2K pressure only).
Disclaimer: I work for AWS.

On 12 Feb 2018 18:54, "Michael Turnbull" <michael.w.turnbull@gmail.com> wrote:
The 660 is currently not supported unless you use bridging. Teradici is apparently working on a new firmware with support for it.
On Feb 12, 2018 8:40 AM, "Angelo Rivano" <content@studiosysadmins.com> wrote:

We have had a very good experienc with both Teradici and Wacom to date but we're running in to heavy lag on the newPTH-660 tablets when used with a PCoIP host card.

If we attach the PTH-660 to a physical host the experience is as normal and PCoIP experience is good when using the previous generation of tablets. The problem only seems to be the combination of PCoIP and the new tablets. All of the Wacom functionality works, it is purely a question of lag.

Teradici T2 cards with firmware 4.7.5 (and tried 4.9), network latency ~2ms round trip. PCoIP Linux Host Software 4.7, Wyse 7030 Zero Clients with firmware 5.5.1. Centos 7.4

/Angelo


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Response from Michael Turnbull @ Feb. 12, 2018, 1:55 p.m.
The 660 is currently not supported unless you use bridging. Teradici is apparently working on a new firmware with support for it.
On Feb 12, 2018 8:40 AM, "Angelo Rivano" <content@studiosysadmins.com> wrote:

We have had a very good experienc with both Teradici and Wacom to date but we're running in to heavy lag on the newPTH-660 tablets when used with a PCoIP host card.

If we attach the PTH-660 to a physical host the experience is as normal and PCoIP experience is good when using the previous generation of tablets. The problem only seems to be the combination of PCoIP and the new tablets. All of the Wacom functionality works, it is purely a question of lag.

Teradici T2 cards with firmware 4.7.5 (and tried 4.9), network latency ~2ms round trip. PCoIP Linux Host Software 4.7, Wyse 7030 Zero Clients with firmware 5.5.1. Centos 7.4

/Angelo


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