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Junior IT Support Specialist
Junior IT Support Specialist
  Full-Time @ Nakatomi

Paddington, New South Wales, Australia

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We are looking for a smart and funny individual to join our team as a junior IT support specialist to make our lives better. Please include a cover letter in your application, with the subject: Junior IT Support Specialist, outlining your experience with any of the below criteria. Role is open to those who have permanent residence in Australia.


NAKATOMI solves hard problems. We are currently; helping close the gender inequality gap in engineering. Asking people to become a giant squid and save the world. Producing gorgeous visuals to drive blood donations.

We solve these problems with our team of creative engineers, artists and dedicated badasses.

Personal Skills

  • Analytical in thinking - a good problem solver (even if you don’t know the answer).
  • An extrovert, or close to it - We are a bunch of outgoing people.
  • Someone that knows when to ask for help - We like to help each other, it makes our lives easier.
  • Keen interest in TVC, film, IT, or video games - It’s good to be involved in stuff you like.
  • Ability to work under tight deadlines - don’t worry, you won’t be alone in this.

Essential Technical Skills

  • Desktop OS experience with Mac OS X and Windows 10.
  • Computer hardware experience (hard drive replacement, basic hardware diagnostics).
  • Knowledge of Microsoft Office products.
  • Concept of wireless and wired networks (switches, routers, access points).

Beneficial Technical Skills

  • Knowledge of NAS devices (Synology / QNAP)
  • Linux (CentOS / Ubuntu).
  • Google Gmail / G-Suite.
  • Google Cloud Platform.
  • Firewalls (Fortigate).
  • VPN (SSL & IPSec).
  • Autodesk software (Maya, Flame).
  • VOIP and IP based phone systems.

Day to Day:

  • Provide Level 1-2 support to all users across three sites (Sydney, Melbourne, Auckland).
  • Assist in maintain network and server infrastructure.
  • Assist in IT related projects.

Job Type: Full-time


This job posting was last updated on Aug. 10, 2018